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Our Work

Some Outstanding Achievements and Activities since March 1999

March 1999

Received largest ever volume of calls to the Helpline in a single month - 1,900  (217 on 2 March alone!) following BBC2’s "Trust Me - I'm a Doctor" programme.

September

Launched the annual National Continence Awareness Campaign; issued press release to national and local media; launched audio press release promoting a Code of Good Practice for Employers.

November

Recorded largest ever volume of Helpline enquiries over a twelve-month period: 13,500.

 

Started preliminary work on "Making the Case for Investment in an Integrated Continence Service" for continence nurse specialists, working in conjunction with the Association for Continence Advice, the Incontact user organisation and the Royal College of Nursing Continence Care Forum.

December

Evaluated draft of Coping Strategies self-help leaflet with pilot group of users.

2000

 

January

Published Helpline advertisement in "The Good Non-Retirement Guide"; released Pre-Retirement Factsheet to major employers and organisers of pre-retirement courses.

February

Published first issue of Continence Foundation Review for health professionals and distributed it with all copies of Pulse with offer of free subscriptions.

March

Reprinted Urgent Card which people can use to ask discreetly in shops etc for use of a lavatory.

April

Published sixth issue of Friends' Newsletter with detailed summary and critique of the Department of Health's "Good Practice in Continence Services".

May

Published "Making the Case for Investment in an Integrated Continence Service" and "Incontinence - a challenge and an opportunity for Primary Care" – to fill in the information gaps left by the Department of Health guidance: Good practice in continence services

 

Published fifth, revised & expanded edition of "Continence Products Directory" (listing all continence products available in the UK).

June

Lobbied 30+ MPs to press for Department of Health monitoring of the implementation of its guidance on continence services.

 

Attended launch of publications to promote continence for women from Indian subcontinent produced by working party (of which the Foundation Director was a member) convened by Tower Hamlets Health Strategy Group.

September

Launched Pregnancy, Birth & Continence National Continence Awareness Week (published" Expecting a Baby?" leaflet, publicity posters and toilet stickers, issued press release to national and local media).

October

Began shooting for "An Everyday Problem", our video for people with bladder and bowel control problems.

November

Contributed to think-tank on the future of continence services.

 

Lobbied 126 targeted MPs to call for a VAT cut on continence pads.

2001

 

January

Provided advice and support for Channel 4’s "Embarrassing Illnesses - Incontinence" programme.

 

Submitted evidence to a Department of Health review of the remuneration system for appliance dispensing contractors.

 

Submitted evidence to Customs and Excise on VAT on continence pads sold in the high street.

March

Delegation to Customs and Excise learns of probable concession on VAT on continence pads sold in the high street.

April

Launched An Everyday Problem, video for people with bladder and bowel control problems

May

Foundation patron, Baroness Masham, achieved u-turn in government nursing home policy: continence services to be provided to self-funders in nursing home on the same basis as everyone else

Start of joint project with Sue Thomas, policy advisor to the RCN, monitoring the implementation of the departmental guidance, Good practice in continence services.

July

Attended meeting at the Department of Health to press for coherent implementation of the policy on self-funders in nursing homes

August

Changed Helpline to an “0845” number – local call charge from anywhere in the UK

September

Very successful workshop following up the pilot study for the monitoring project, in the South West.

Continence Awareness Week 17th-23rd with a leaflet Helping You to Help Yourself about coping with the emotional effects of bladder and bowel problems.  Wide media coverage and local awareness raising events by continence services who had received free supplies of the leaflet and publicity material.

October

AGM 17th, included talk by Sue Thomas reporting on progress with monitoring the government guidance.

December

Still pursuing the issue of lack of coherence in supplying services to self-funders in nursing homes: another meeting with the Department of Health

2002

 

January

Start of the Foundation’s Tenth Anniversary Year.

February Second workshop for the monitoring project – in the West Midlands
March First stage of website re-design completed: to make more user-friendly.
April Index of all UK Continence Clinics uploaded to the website, replacing the previous printed version. Now searchable, including by postcode, name of advisor, Primary Care Trust,and specialities.
May Website visitors passed 5,000 per month.
June Added an open Forum to the website, which rapidly became popular with both the public and professionals.
August Published Can't Hold On leaflet
September Continence Awareness Week with the theme "functional" incontinence, and a leaflet At Your Convenience.
October

Tenth anniversary conference, Integrated Continence Services: Good, Better and Best Practice . Sell-out event in London. Included first stage report from Sue Thomas' research into the implementation of the Departmental guidance on continence services, as well as examples of good practice.

Director called as an "expert witness" for the National Institute of Clinical Excellence (NICE) appraisal of Tension-free vaginal tape (TVT).

2003  
January Director and publicity officer attended Eli Lilly round table of patient advocacy groups and healthcare professionals to discuss issues relating to urinary stress incontinence; director attended Gynecare TVT media workshop; director attended by invitation a meeting of the British Geriatric Society special interest group.
March

Director joined a working party for the National Service Framework for Long-Term Conditions.

Director facilitated a meeting of Hillingdon PCT to design integrated referral pathways.

May Co-organised with the ACA a joint seminar for health professionals: ‘Choosing with Confidence - making informed choices in purchasing continence products’; published Surgery for Stress Incontinence leaflet for the public.
September Continence Awareness Week new leaflet Calling All Men. Achieved coverage across the UK, including radio broadcasts.
November

Second national conference on the integrated services theme, Integrated Continence Services: Making it Happen! Publication of joint RCN/Foundation report Is Policy Translated into Action? (copies were mailed to all MPs who had previously been interested in the 1990s Continence Campaign -- about half the house) and folder with CD on A strategic framework for implementing integrated continence services.

Director joined a working party to create a Dataset for continence as a tool to support the National Service Framework for Older People.

December Website visitors for the year now over 109,000 (representing more than 1.3 million hits).
2004  
February Began work, as a member of the Long-Term Medical Conditions Alliance, in partnership with the NHS Confederation on a campaign called 17 million reasons -- the number of people with long-term conditions. The had been to find 3 major things to campaign for, to improve the lives of these people. The campaign went public in September 2004.
April Directory of Continence Products, containing over 3,000 items uploaded to the website: this making accessible information which in its printed form has become impractical. Also the Foundation's range of Factsheets were turned into pdf files and uploaded to the website for easy access.
September The number of Continence Awareness Week volunteers topped the 1,000 mark. Theme stress incontinence: Only When I Laugh leaflet expanded to give new information. The Week received its first TV mention: on Holby City.
November

Followed up the earlier research by Sue Thomas with a questionnaire to establish the current state of continence services in relation to what would constitute a truly integrated service.

Well-attended AGM focussed on the forthcoming development of NICE guidance on urinary incontinnce, and concerns that it was proposed to exclude male problems from the exercise: began lobbying NICE about this.

December Director spoke about developing integrated continence services at a conference on Key Advances in the Effective Management of Stress Urinary Incontinence - this talk was later expanded into a chapter of a book published in 2005.
2005  
January Unexpected small item of publicity in Bella about our Urgent Card resulted in hundreds of calls and letters.
March Launch of NSF for Long-Term Conditions: contained all the campaigning themes of the 17 Million Reasons Alliance.
April New version of our Diagnostic Wheel -- which had previously formed part of the Resource Pack (no longer needed because of the extent of information on this website.
May

Survey of continence services: topics were criteria for the issuing of continence products (results formed part of a poster at the UK Continence Society) and the waiting time to first appointment at a continence clinic (results published in our Review).

Enabled online renewal for Friends of the Foundation.

September

Continence Awareness Week theme and leaflet Overactive Bladder. Now 1,300 supporters with a notable increase among practice nurses and pharmacists.

Director invited to speak again at the Nursing in Practice conference.

October AGM focused on the theme of the threats and cuts to services resulting from the Department of Health's insistence that Primary Care Trusts eliminate deficits: letter sent to Patricia Hewitt, Secretary of State for Health -- considered reply received from Lord Warner.
2006  
July Director gave an update on the theme of developing integrated continence services to a conference on Key Advances in the Effective Management of Overactive Bladder Syndrome.
September

Director's talk this year at the Nursing in Practice conference proved so popular that she was asked to write it up as an article -- published in January 2007.

Continence Awareness Week took a broader theme to include bowel as well as bladder problems.

2007  
April Director an invited speaker for a seminar on integrated continence services at the professional UK Continence Society annual conference.
 
   
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